My broken truck was towed to the shop. They got me fixed and back on the road in 24 hours, while communicating with me what they found, my options and estimate on cost. I like not having surprises when I get to the check out counter!
Great service. Friendly staff. Good work. Vehicle running great.
Excellent customer service! Everyone was so polite and helpful.
Grade A service and extremely polite
People at the front desk were nice and cordial.
Wasn't impressed with the wash job. Looks like they just hosed it off.
Great service speedy repair on timing belt water pump and seals.
Great service, speedy repair.
I just purchased a new truck. Prior to my purchase I wanted to have it checked out by a mechanic but my mechanic was quite a distance from where this truck was at. So I got on the internet and found Mt. Vernon Towing & Auto Repair. It was 10 at night and the last thing I thought I would be doing is making an appointment at that time. But there it was.. a button on their site to "make an appointment"! I received a confirmation in the morning. When I arrived I was very impressed with their shop, clean, good equipment, nice waiting room, clean bathrooms. They were very thorough with the inspection of my truck but found very little wrong with it so I ended up purchasing it. I was so impressed with their shop, their knowledge and their prices for servicing that I made an appointment for my new truck to come back and get the small things they recommended to get taken care of. I came back and they provided me with a loaner car! Who does that these days? I love this place, I am a very busy person and I did not have to sit and wait, they got me out of there and on my way. I was just as pleased on my second visit as I was on my first. Their location is not the most convenient for me but I will go out of my way in the future to get my truck and other vehicles to this good mechanic.
I would click 6 stars or more if I could...