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You Can Have It All | Our Expert Services
Fleet Services | Golden Rules | Our Warranty |
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Your Satisfaction is Our Primary Goal –
We Put Our Name on It!
Mount Vernon Auto Repair has been satisfying customers for over 40 years. We have a modern facility designed to take care of today’s customers and their automobiles. We employ only the best Technicians and highly-trained Service Advisors. We procure the best parts available and continuously train to make sure the job is done right the first time.
Our business philosophy is the embodiment of three crucial components, which we believe has attributed to our success and unparalleled reputation for over the last 40 years:
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Service, Care & Trust
Expect the job done right – the first time. Mount Vernon Auto Repair has built an outstanding reputation for high quality automotive services and repairs, the knowledge and expertise of our staff, and the honesty with which we treat all of our valued customers. So what does all this mean? It means you can put your vehicle and your trust in Mount Vernon Auto Repair, knowing that we will strive for your complete satisfaction.
Every Customer is Important
Each day at Mount Vernon Auto Repair, we focus our full attention on our customers. Every customer is important, every job is important – no matter how big or small the service or challenge might be. We provide our customers with the personal service and expertise they require. We believe that it’s the little things we do for our customers that make a big difference, and add quality to our services. Read our Golden Rules of Customer Service.
Quality Vehicle Care
Some automotive service businesses live on the philosophy of quantity, at Mount Vernon Auto Repair, we believe in quality. Experience has shown us that most of our customers initially came to Mount Vernon Auto Repair on a recommendation from a friend or family member. When customers come to us looking for quality people and service they can trust, rest assured we go the extra mile to prove to you that our shop will meet your expectations. Read what our customers have said about us and our services!
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You Can Have it All –
Safety & Reliability, Peace-of-Mind and Total Satisfaction
Mount Vernon Auto Repair is a convenient, professional, ethical auto service center that is driven by a dedication to uncompromising personalized customer service. Our commitment to continuous improvement of both service and product will be the road map to our future success.
Our ASE Certified Technicians can take care of every aspect of your vehicle’s repair and maintenance. Whether it’s scheduled maintenance services, brake repair, lube-oil-filter change, engine repairs, complex computer diagnostics, or transmission service – we can help!
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We know how busy and hectic life can get sometimes. While we can’t help you with all the aspects of your daily life, we can definitely help take care of all of your vehicle’s needs. You can rest-assured that your vehicle is well taken care of – we are driven to provide you and your family with safety and reliability,
peace-of-mind and total satisfaction.
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Our Services
Legendary Service, High Tech Solutions!
If you've been looking for a team of professionals who are experts in their field and care as much about your vehicle as you do – then you've come to the right place.
We understand that you don't want to entrust your vehicle to just anybody. All of our Technicians are ASE Certified and we are an ASE Blue Seal of Excellence facility. What does this mean to you?
The National Institute of Automotive Service Excellence (ASE) is a national, non-profit certification program that tests technicians for their technical knowledge and competency.
Technicians must be re-certified every 5 years to ensure that they stay on top of the latest technologies.
Click here to learn more about the ASE. |
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Click here for more details about the Expert Services we provide.
Our ASE Certified Technicians perform the following services:
• Air Conditioning Service
• Alignment Service
• Belt & Hose Replacement Service
• Brake Flush Service
• Coolant Flush Service
• Differential Service
• Flush System & Intake Cleaning
• Lube, Oil & Filter Service
• Power Steering Flush Service
• Safety Inspections Service
• Transfer Case Service
• Automatic Transmission Service
• Tune Up Service
• And much more!
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Commercial and Fleet Services
Helping you keep your fleet on the road!
Consider the advantages of dealing with a local service provider that can offer friendly personalized service and a total commitment to your commercial and fleet needs.
Mount Vernon Auto Repair's Fleet and Commercial Services can help make your business more successful and your life a little less stressful.
You make money by attending to your business – not fixing cars and trucks.
Our fleet services can save you money because proper fleet maintenance and repair reduces expensive down time.
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Lost time becomes lost income and lost profitability, so we make our fleet customers a priority so that their vehicles can get back on the road as soon as possible.
We offer a maintenance program tailored specifically for your fleet!
Click here for more information abour our commercial and fleet services.
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Golden Rules of Customer Service
We Are Driven by these Golden Rules
Mount Vernon Auto Repair strictly adheres to the Golden Rules of Customer Service.
We will serve each customer the way we would like to be served if
we were the customer:
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We will provide each customer with courteous and professional service. |
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We will provide clear and accurate estimates of repair to our customers. |
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We will perform no repairs without customer authorization. |
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We will perform each service and repair professionally with top quality parts and materials. |
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We will report any vehicle safety or repair concerns observed during vehicle service to our customers. |
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We will prioritize recommended vehicle services and repairs to our customers in this order:
#1 Safety
#2 Progressive Damage
#3 Recommended Maintenance.
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We will not recommend services or repairs that are without benefit
to our customers and their vehicles.
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We will stand behind our work and honor all applicable warranties.
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Our 12 Month / 12,000 Mile Warranty
is Highly Exceptional in the Marketplace
We believe we have the best technicians and the highest quality parts you can find, so we back up all of our work with a 12 Month / 12,000 Mile Nationwide and Local Warranty.
Click here for details about Our Warranty.
Please do not hesitate to call us about any vehicle
repair concerns!
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