MOUNT VERNON, OAK HARBOR & Sedro-Woolley AUTO REPAIR

Had appointment, they were on time and provided me with great customer service

We appreciate your excellent service!

They’re Employees are very caring and their excellent work around cars holds value like no other in town, scheduling are quick and they’re very punctual. They’ll take care of you!

The best experience I have had with a Auto shop on Whidbey Island. The owners are great, the staff is amazing especially Miracle who is extremely helpful and very knowledgeable. Definitely recommended Gateway Automotive to anyone who needs work done.

Great staff , friendly and professional,, they do whatever it takes to get the job done , brought them in an older truck with hard to get parts ,, they spent lots of time researching and finding parts and what they couldn't find they made!!! Took some time but reds construction is back in great shape to finish off the rest of the roofing season,,,, thank you ,,Miracle,, Jim,, and all the technicians that helped with the process

Gateway Automotive and Transmission has exceptional customer service. I took my vehicle in to address a leak and an oil change. The diagnostics they provided was thorough and transparent. Once repairs began, Miracle would call periodically to give updates on progress. I’m happy with my overall experience with the company. I will be using them for any future vehicle repairs.

I have had several fixes to my 2004 Dodge Dakota here. I always get a quick turnaround, the staff is helpful and knowledgeable, and the pricing is fair, comparable to other shops. Not cheap but you get what you pay for ! This place does things right and I will continue to engage them in the future. Thank you for a job well done!

IMO Gateway went way beyond the "normal" service firm on handling my car. There free car eval report was fantastic. There policy on taking many pictures and thoroughly explaining any work that should be done, all via text and/or email, BEFORE they do the work was outstanding. They may try to upsell based on the eval report, which again IMO might be the reason for the free eval report, but they in NO way pressured me to do ANY of the suggested services. I do wish there shop rate was a bit lower however. It's my ONLY complaint. But perhaps the "you get what you pay for" adage is accurate in this instance.

Relatively quick process for the work I needed done. Good customer service and updates. About a 8 minute drive from the NAS. Looking forward to working with them again.